Privacy Policy

Last Updated:

1. Introduction

This Privacy Policy describes how GARDEN ESTATES LLC ("we," "us," or "our"), owned and operated by DORIS M RESTREPO, collects, uses, and protects your personal information when you visit our website at gardenestatesllc.top or contact us regarding our landscaping services in Miami, Florida.

We are committed to protecting your privacy and complying with applicable data protection laws, including the Florida Information Protection Act (FIPA) and, where applicable, the California Consumer Privacy Act (CCPA).

2. Information We Collect

Personal Information You Provide: When you submit our contact form, we collect the following information:

  • Full name
  • Email address
  • Property address (for service area verification)
  • Phone number (if voluntarily provided)
  • Details about your landscaping project or inquiry
  • Preferred contact time

Automatically Collected Information: Our website does not use cookies, tracking pixels, or analytics services. We do not collect:

  • IP addresses
  • Browser or device information
  • Browsing behavior or history
  • Location data (beyond the address you voluntarily provide)

3. How We Use Your Information

We use the information you provide solely for the following purposes:

  • To respond to your inquiry and provide a free, no-obligation quote
  • To schedule consultations or service appointments
  • To communicate updates about your project
  • To comply with legal obligations or protect our rights

We do not: sell, rent, or share your personal information with third parties for marketing purposes. We do not use your information for automated decision-making or profiling.

4. Legal Basis for Processing (GDPR Notice)

For visitors from the European Economic Area (EEA), we process your personal information based on:

  • Consent: When you submit our contact form, you consent to us using your information to respond to your inquiry.
  • Legitimate Interest: To fulfill our contractual obligations if you become a client.

You may withdraw consent at any time by contacting us at jasonkaron796@gmail.com.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, typically:

  • Inquiries without conversion: Up to 12 months
  • Active clients: Duration of service relationship + 3 years for record-keeping
  • Legal requirements: As required by Florida state law

You may request deletion of your data at any time (see Section 7).

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, or destruction. Our contact form submissions are transmitted via encrypted HTTPS connection and processed through Formspree, a secure third-party form service.

However, no method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information, subject to legal exceptions
  • Opt-out: Opt out of future communications (we do not send marketing emails)
  • Portability: Request transfer of your data to another service provider

To exercise any of these rights, contact us at: jasonkaron796@gmail.com with "Privacy Request" in the subject line. We will respond within 30 days.

8. California Consumer Privacy Act (CCPA) Notice

This section applies to California residents as required by the CCPA, even though GARDEN ESTATES LLC is a Florida-based business.

8.1 Categories of Personal Information Collected

In the preceding 12 months, we have collected the following categories of personal information from California consumers:

  • Identifiers: Name, email address, postal address
  • Commercial Information: Service inquiries and project details
  • Internet Activity: None collected
  • Geolocation Data: None collected beyond voluntarily provided address

8.2 Sources of Information

We collect personal information directly from you when you submit our website contact form.

8.3 Business Purpose for Collection

We collect personal information to: (1) respond to service inquiries; (2) provide quotes and schedule consultations; (3) communicate about projects; and (4) comply with legal obligations.

8.4 Sharing and Selling of Personal Information

We do not sell your personal information. We do not share your personal information with third parties except: (1) with your consent; (2) with service providers who assist in form processing (Formspree) under confidentiality agreements; or (3) as required by law.

8.5 Your CCPA Rights

California residents have the right to:

  • Request disclosure of the personal information we collect, use, disclose, and sell
  • Request deletion of personal information we have collected
  • Opt out of the sale of personal information (not applicable, as we do not sell data)
  • Receive equal service and pricing, regardless of exercising privacy rights

To exercise CCPA rights, contact us at jasonkaron796@gmail.com. We will verify your identity using the information you provide and respond within 45 days as required by law.

8.6 Authorized Agents

California residents may designate an authorized agent to exercise CCPA rights on their behalf. The agent must provide written authorization and we may require verification of your identity directly.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately so we can delete such information.

10. Cookies Policy

Our website does not use cookies. We do not employ tracking technologies, analytics scripts, or advertising pixels. Your browsing experience on gardenestatesllc.top is completely private and untracked.

11. Third-Party Links

Our website contains a link to Google Maps for location display. Google's privacy practices apply to that embedded content. We are not responsible for the privacy practices of external sites.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The "Last Updated" date at the top of this page indicates when changes were made. We encourage you to review this policy occasionally.

Material changes will be communicated via notice on our website or by email if you are an existing client.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:

GARDEN ESTATES LLC
Attn: Privacy Officer (DORIS M RESTREPO)
2751 SW 152ND Ct
Miami, Florida 33185-5664
Email: jasonkaron796@gmail.com
Subject Line: "Privacy Request"

This Privacy Policy is governed by the laws of the State of Florida, United States.