Terms of Service

Last Updated:

1. Acceptance of Terms

By contacting GARDEN ESTATES LLC ("we," "us," or "our"), requesting a quote, or engaging our landscaping services, you agree to be bound by these Terms of Service. These terms apply to all clients, prospective clients, and website visitors. If you do not agree with any part of these terms, please refrain from using our services.

These Terms are governed by the laws of the State of Florida, United States. The business is owned and operated by DORIS M RESTREPO.

2. Description of Services

GARDEN ESTATES LLC provides professional landscaping services in Miami, Florida, including but not limited to: landscape design, lawn care and maintenance, and irrigation system installation/repair. All services are performed by trained professionals using industry-standard equipment and eco-conscious practices.

We reserve the right to modify, suspend, or discontinue any service offering at our discretion. Service availability is subject to seasonal demand, weather conditions, and crew scheduling.

3. Quotation & Ordering Process

  • Free Consultation: Initial property assessments and quotes are provided at no cost. Quotes are valid for 30 days from the date of issue.
  • Service Agreement: Work begins only after written approval of the proposal via email or signed contract.
  • Scope Changes: Any modifications to the approved scope of work will be documented in a change order and may affect the project timeline and pricing.
  • Permits & HOA: Clients are responsible for obtaining any required municipal permits or HOA approvals. We will assist with documentation where applicable.

4. Pricing & Payment

All pricing is provided in USD and is custom-tailored to each project based on property size, design complexity, materials, and labor. We operate on a transparent, no-hidden-fees model.

  • Deposit: A non-refundable deposit may be required for large-scale installations to secure materials and scheduling.
  • Payment Methods: We accept checks, bank transfers, and major credit/debit cards.
  • Final Payment: Due upon completion and client sign-off of the project or within 7 days of service delivery for maintenance contracts.
  • Late Payments: Invoices overdue by 15+ days may be subject to a 1.5% monthly late fee.

5. Client Responsibilities

To ensure smooth project execution, clients agree to:

  • Provide clear access to the work area, including gates, driveways, and utility shut-offs
  • Secure pets indoors during scheduled service hours
  • Notify us of underground utilities, sprinkler lines, or sensitive landscaping not marked on the property
  • Maintain a safe working environment free of trip hazards or obstructions

6. Cancellation & Refund Policy

  • Cancellation by Client: Services may be canceled with 48 hours' notice prior to the scheduled appointment. Late cancellations or no-shows may incur a service fee.
  • Project Termination: Either party may terminate an ongoing project with written notice. Clients will be billed for work completed and materials purchased up to the termination date.
  • Refunds: Refunds for unperformed services will be issued within 14 business days. Deposits for custom-ordered materials are non-refundable once procurement has begun.

7. Warranty & Limitation of Liability

We guarantee our workmanship for 12 months from the date of completion. This warranty covers installation defects and material failures under normal use. It does not cover damage caused by extreme weather, improper client maintenance, third-party interference, or acts of nature.

Plant survival warranties vary by species and are detailed in your project proposal. We do not guarantee specific growth outcomes or long-term plant health, as these depend on environmental factors and post-installation care.

Limitation of Liability: To the fullest extent permitted by Florida law, GARDEN ESTATES LLC shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our services. Our total liability shall not exceed the total amount paid by the client for the specific service in question.

8. Intellectual Property

All design concepts, blueprints, 3D visualizations, and project documentation created by GARDEN ESTATES LLC remain the intellectual property of our company until full payment is received. Upon completion, clients receive a non-exclusive license to use the final design for their property only. Reproduction, modification, or distribution of our designs for commercial purposes is strictly prohibited without written consent.

9. Dispute Resolution & Jurisdiction

Any disputes arising from these Terms or our services shall first be addressed through good-faith negotiation. If unresolved, disputes will be subject to binding arbitration in Miami-Dade County, Florida, in accordance with the rules of the American Arbitration Association. You agree to submit to the exclusive jurisdiction of the state and federal courts located in Miami-Dade County, Florida.

10. Force Majeure

We shall not be liable for delays or failures in performance resulting from circumstances beyond our reasonable control, including but not limited to: severe weather (hurricanes, floods), natural disasters, labor strikes, government restrictions, supply chain disruptions, or public health emergencies. Project timelines will be adjusted accordingly, and we will communicate any delays promptly.

11. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. The "Last Updated" date at the top of this page reflects the most recent revision. Continued use of our services after changes are posted constitutes acceptance of the new terms.

12. Contact Information

For questions regarding these Terms of Service, billing inquiries, or service-related concerns, please contact:

GARDEN ESTATES LLC
Attn: DORIS M RESTREPO
2751 SW 152ND Ct
Miami, Florida 33185-5664
Email: jasonkaron796@gmail.com

These Terms of Service are governed by the laws of the State of Florida, United States.